Privacy Policy

Alma Rev ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide through our website forms, including:

• Name and contact information (email address, phone number)
• Company name and industry
• Business information and revenue details
• Any other information you choose to provide in forms or communications

Automatic Data Collection

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referral source and click patterns
• Device type and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience. This includes both session-based and persistent cookies for functionality and analytics purposes.

Analytics

We use analytics tools (such as Google Analytics) to understand how you interact with our website, measure performance, and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our revenue intelligence consultancy services
• Communication: To contact you about assessments, consultations, and service updates
• Business Development: To understand your business needs and tailor our offerings
• Service Improvement: To analyze usage patterns and enhance our website and services
• Marketing: To send you information about services and opportunities (with your consent)
• Compliance: To comply with legal obligations and protect our rights

3. How We Share Your Information

We Do Not Sell Your Data

Alma Rev does not sell, trade, or rent your personal information to third parties.

Service Providers

We may share your information with trusted service providers who assist us in operating our website and conducting our business, including:

• Cloud hosting and storage providers
• Analytics platforms (Google Analytics)
• Communication platforms (email services, Twilio for SMS)
• CRM and business intelligence tools
• Payment processors (if applicable)

These service providers are contractually obligated to use your data only as necessary to provide services to us and to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information when required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, enforce our terms, or protect the rights, property, or safety of Alma Rev, our users, or the public.

Business Transfers

If Alma Rev is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Generally:

• Form submissions and consultation data are retained for up to 3 years after the last interaction
• Analytics data is retained according to our analytics provider's retention policies (typically 26 months)
• Cookie data expires as set in each cookie's configuration
• You can request deletion of your data at any time (subject to legal requirements)

5. Your Rights and Choices

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy in a portable format.

Correction and Updates

You can request correction of inaccurate or incomplete information at any time.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions required by law (such as maintaining records for tax or legal purposes).

Communication Preferences

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Cookie Management

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

Do Not Track

If your browser supports the "Do Not Track" signal, we respect this preference, though our website may not fully respond to such signals.

6. LGPD Compliance (Brazil)

For residents of Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD). Under LGPD, you have the following rights:

• Right to access your personal data
• Right to correct incomplete, inaccurate, or outdated data
• Right to request deletion of data
• Right to data portability
• Right to object to processing of your data
• Right to request clarification about our processing practices

We process your data based on legitimate interest in providing our services and, where applicable, with your explicit consent. If you have concerns regarding LGPD compliance, please contact our Data Protection Officer.

7. GDPR Compliance (European Union)

For residents of the European Union, we comply with the General Data Protection Regulation (GDPR). We only process your personal information when we have a lawful basis to do so, including:

• Consent: Processing based on your explicit consent
• Contract: Processing necessary to provide our services
• Legal Obligation: Processing required by law
• Legitimate Interests: Processing necessary for our legitimate business interests

Under GDPR, you have the right to request access, rectification, erasure, and data portability. You may also lodge a complaint with your local data protection authority.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

11. International Data Transfers

If you are accessing our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries. By using our website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us:

13. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of our website following the posting of revisions constitutes your acceptance of those changes.